Yazi Travels — Multi-GDS Flight Booking System for Travel Agents

Yazi Travels — Multi-GDS Flight Booking System for Travel Agents

Complete multi-GDS flight booking system with Amadeus and Travelport integrations for travel agents to search, book, and manage flight reservations.

ClientYazi Travels
Timeline6 months
Team7 team members
01

The Challenge

Yazi Travels wanted to create a centralized web platform for its travel agents, enabling them to search, book, and manage flight reservations for customers using global distribution systems (GDS) such as Amadeus and Travelport. Before this solution, agents relied on outdated software, manual workflows, and isolated systems — resulting in slow booking processes, no centralized visibility for management, manual handling of ticket issuance, inconsistent booking documentation, and errors due to multi-step communication. Yazi Travels needed a powerful, modern web platform that connects to both GDS systems, allows agents to reserve flights, save drafts, and send bookings for final approval — with super admin control for ticket issuance.

Yazi Travels — Multi-GDS Flight Booking System for Travel Agents
02

Our Solution

Visech Technologies designed and developed a complete multi-GDS flight booking system with: Web application interface for travel agents, Amadeus & Travelport GDS integrations for real-time flight search and booking, draft booking system that stores agent reservations before issuance, Super Admin console for Yazi Travels to finalize, issue, or cancel tickets, automated documentation & ticket management system, and secure user roles & access control. The platform transformed the entire workflow, enabling agents to operate efficiently while giving Yazi Travels full control over ticket issuance and revenue monitoring. We implemented Real-Time Flight Search with Amadeus & Travelport search, filters for price, stops, airlines, timing, instant result comparison, and fare breakdown visibility. The Draft Booking Engine allows agents to select flights, add passenger details, save PNR as draft, and submit to admin for issuance. The Ticket Issuance Module (Super Admin) enables admin to review draft bookings, select GDS to issue ticket, issue or reject bookings, auto-update status in system, and generate and share ticket files. We also implemented Agent Dashboard, Notification & Automation, and Reporting & Analytics.

Strategic Approach

We began by conducting comprehensive market research and competitive analysis to identify opportunities and understand the competitive landscape. This deep dive into industry trends and customer behavior informed our strategic direction and ensured our solution would address real market needs effectively.

Our team analyzed user pain points, existing workflows, and business objectives to develop a solution that not only met immediate needs but also positioned the client for future growth and scalability. We created a detailed project roadmap with clear milestones and success metrics.

Implementation Strategy

We implemented the solution using an agile methodology, allowing for iterative development and continuous feedback. This approach ensured that we could adapt to changing requirements and incorporate stakeholder input throughout the development process.

Our development team leveraged modern technologies and best practices to build a robust, scalable solution. We prioritized performance optimization, security, and user experience at every stage of development, ensuring the final product exceeded expectations.

Key Solution Components

User-Centric Design

We prioritized user experience by conducting extensive user research, creating detailed personas, and designing intuitive interfaces that guide users naturally through their tasks.

Scalable Architecture

The solution was built on a scalable architecture that can grow with the business, handling increased load and users without compromising performance or reliability.

Integration Capabilities

We developed robust APIs and integration points that seamlessly connect with existing systems and third-party services, creating a unified ecosystem.

Security & Compliance

Security was a top priority, with enterprise-grade encryption, access controls, and compliance with relevant industry standards and regulations.

Performance Optimization

We optimized every aspect of the solution for speed and efficiency, implementing caching strategies, code optimization, and performance monitoring.

Analytics & Insights

Built-in analytics and reporting capabilities provide valuable insights into user behavior, system performance, and business metrics for data-driven decision making.

Expected Outcomes

The solution was designed to deliver measurable business value through improved efficiency, enhanced user satisfaction, and increased revenue opportunities. Our comprehensive approach ensured that every component worked together harmoniously to create a seamless experience that drives results.

By combining cutting-edge technology with strategic thinking and user-centered design, we created a solution that not only solves immediate challenges but also provides a foundation for future innovation and growth. The implementation process was smooth and efficient, with minimal disruption to existing operations.

03

The Results

Minutes

Faster Booking Process

Reduced

Manual Errors

Increased

Booking Volume

Stable

Performance During Peak Hours

04

Our Process

Discovery & Research

We began by conducting comprehensive research to understand the client's business, target audience, market position, and competitive landscape. This foundational phase informed all subsequent decisions and ensured our solution addressed real needs.

Strategy & Planning

Based on our research findings, we developed a detailed strategy and project plan. This phase involved defining objectives, establishing success metrics, and creating a roadmap that aligned with the client's business goals and timeline.

Design & Development

Our team executed the strategy through iterative design and development cycles. We created prototypes, gathered feedback, and refined the solution continuously to ensure it met both user needs and business objectives.

Testing & Optimization

Before launch, we conducted thorough testing across devices, browsers, and user scenarios. We identified and resolved issues, optimized performance, and fine-tuned the user experience to ensure a flawless launch.

Launch & Support

We managed the launch process and provided ongoing support to ensure smooth operations. Post-launch, we monitored performance, gathered user feedback, and implemented optimizations to continuously improve results.

05

Technologies Used

Next.js
React.js
Node.js
Express
Firebase
Amadeus API
Travelport API
Cloud Functions
Figma
06

Key Features

User Experience

  • Intuitive navigation and user flows
  • Responsive design across all devices
  • Accessibility compliance (WCAG 2.1)
  • Performance optimization
  • Personalized user experiences

Technical Excellence

  • Scalable architecture
  • Security best practices
  • API integrations
  • Real-time data processing
  • Cloud infrastructure

Business Impact

  • Increased conversion rates
  • Improved user engagement
  • Reduced operational costs
  • Enhanced brand perception
  • Data-driven insights
"The GDS integration works perfectly. Our agents can book flights in minutes instead of hours, and the draft system prevents so many errors. The admin panel gives us full control over everything."
Yazi Travels ManagementYazi Travels
Yazi Travels — Multi-GDS Flight Booking System for Travel Agents

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